Last updated 3 September 2026
This is the agreement between Biznefit ("we", "us") and the business that signs up to use our software ("you", "your business"). It covers how we handle your business's data, including data about your own customers, while you use Biznefit. For what happens to a customer's personal data specifically, see our Privacy Policy.
Order-management and business software: orders, customers, payments, inventory, courier bookings, WhatsApp messaging, and accounting, in one place for your business. You use it to run your own operations; we host it and keep it running.
Your customers are your customers. You decide what data to collect from them and why, and you're responsible for having the right to do that under the laws that apply to your business. We process that data on your behalf, following your instructions (the features you turn on and how you use them) — we don't decide what to collect or why, and we don't use your customers' data for our own purposes.
Depending on which features your business turns on, this includes:
The full list, and how each piece is used, is in our Privacy Policy.
Your data is stored with our hosting and database providers (Supabase and Vercel) and transmitted over encrypted connections (HTTPS). Your business's data is kept separate from every other business using Biznefit — our software enforces that at the database level, not only in the screens you see. Integration credentials, like API keys for services you connect, are encrypted at rest. Staff at your business only see your business's data, restricted to the account you set up for them.
For as long as your business uses Biznefit and needs it for your own operations or legal and accounting obligations. If you ask us to delete specific data, or stop using Biznefit entirely, we'll delete or anonymize what we can — see our Data Deletion page for how, and what we're sometimes required to keep (completed order or payment records your business needs for its own accounting or legal reasons, for example).
If we make a material change, we'll ask your business's account owner to accept the new version before continuing to use Biznefit — the same one-time step as the first time.